Assigning tables to dockets
To assign tables to dockets follow the sequence below:
1. Add at least one item to the sales docket on the POS. That is, there must be at least one line in the docket's list. You cannot assign a table to an empty sales docket as such dockets are removed if you exit from the POS for any reason. In practice this means you need to enter the first part of the party's order - for example any drinks ordered.
2. Click the Allocate table(s) button. The following form activates:
3. Select the table the party is seated at. The table must be closed. If they are being seated at a table that has been left open close the table first.
Each docket can only be allocated to one table. This means, if parties are seated at more than one table, use one of those tables as the "primary" table. Alternatively you can set up "combined tables" as a single table. As the following example shows:
As the location is what shows on the tables status form it may be a good idea to use a location like "Combined table", or "temporary table" to allow you to identify such tables easily. Once the table has been closed you can delete it.
4. Click the button with the words "Allocate docket NNNN to table N". The table number changes as you scroll down the list of closed tables.
5. From now on, whenever that docket is released from hold, the table number appears above the docket list. As below:
You can continue adding items to the docket. As items are added those that have been set to print on the kitchen printer (if you have one) will be printed (if they haven't already) by clicking Kitchen Printer. This means you can send orders through to the kitchen as they're added to the docket. Rather than waiting for everyone at the table to order.
Items to be printed on the kitchen printer are all those on the stock line menu below the first row of buttons.
There are two ways you can make sure the table number is printed on the kitchen docket:
a. Assign the table using the Allocate Table(s) form
b. Seat booked parties.
If the customer is a regular customer, and you wish to record their purchase against their customer record, select Regular customer. The table number is then added to their name. Or walkin customers can have both a table and their name.