Contents - Index

Actions buttons
  • Other tenders - click this button to complete the sale and activate the payments form.
  • Void - click this button to remove the item from the docket list.  You may need to click Change first.
  • To manual - click this if you wish to modify items as they are selected.  Once the sale is processed the POS returns to the default setting - in this case Auto mode.  If this button shows "To Auto" then the POS is in manual mode.
  • Change - click to to modify the selected item on the docket list. You may only modify the quantity.  If the item has already been sent through to the kitchen printer it is better to add an identical item rather than increase the quantity.  Especially if specific instructions were included with the original order.
  • Accept - this button is visible if the POS is in manual mode.  It becomes visible when you select menu and bar items for sale as the POS switches to manual mode to enable you to modify the quantities or descriptions.
  • Review - this enables you to review existing, processed, dockets.  Note - this is not the same as releasing held sales.  Reviewed dockets may not be modified.  Although you can reprint them.  To reset the POS to zero click Process.  You will be prompted to reprint the docket.
  • No Sale! - triggers the cash drawer opening when there is no sale.  This also results in a line feed of the receipt printer.
  • Cash out - use if the customer wishes to include a cash out on an EFTPOS or credit card payment.  Enter the Cash out amount into the Cash out field at the top right.  Click Cash out before processing the transaction.
  • Clear - clears the item editing fields.
  • Refund/Credit - click this IMMEDIATELY before you select/scan the stock item.  It defines the item as a refund or credit.  There are three credit types - EFTPOS, cash and credit note.  If the total transaction is less than zero it is treated as a refund/credit. You can include a credit/refund as part of a docket with multiple sales items.  When an item is a credit/refund scanning the item places it back in stock.  Obviously not possible with consumables but acceptable as menu items are, in fact, non-stock items.
  • Tax exempt - this only applies to non-New Zealanders with tax exempt status. They must show documentation that it has been granted.
  • Assign table(s) - use this to open or close tables.  And to attach the displayed dockets to a table.
  • Customer name - use this to enter the name of walkin customers and attach them to the current docket.  Useful for identifying takeaway orders and tabs.
  • Lock - click this if you intend to leave the POS for any time.  Staff can also use this to switch between wait staff as it is necessary to enter the cashier id and password to unlock the POS.  Switching in that manner allows you to track who has sold what.  Realise the sale applies to the docket active when the cashier processes it for payment.
  • Change menu - use this to activate the list of all defined menus.  Select the one you want to display in the menu buttons section.
  • Close - shutdown the POS.  You may only shutdown if the Due amount is zero.  If it is not place the current docket on hold or process it for payment.