Contents - Index

Booking reasons 

Booking reasons helps you to identify why people have made bookings.  These are optional when entering a booking.  If the reason descriptions are clear enough that may be all you need to identify what the customer wants done. The description is also placed into the Notes field on the booking. If you do use Reasons then the booking can have a standard price allocated to it. To do that add stock items to the reason.  That is then placed on the sales docket when (if) the booking is assigned to a docket.

There are two types of booking reasons if you are using the Hospitality suite.  General purpose and hospitality. The hospitality reasons must relate to table bookings.  Services can be connected to those two types.  A service created from the POS bookings form cannot be applied to a reason used in the Hospitality suite. And vice versa.  Bookings created in Hospitality cannot be seen in the POS bookings form.

To maintain booking reasons click the Reasons button on the Bookings maintenance form.

The following form activates:

The example above is for a general store with a courier service.  You can create any reasons that match your business.
  • To create a new reason click Add.  The fields are cleared.

  • Enter a unique reason code.  If the code isn't unique you may not save the reason.
  • Enter a description of the reason.  
  • Click Save
  • Reasons cannot be deleted if they are linked to standard services.  In that case you must delete the standard service first.

    Reasons can be used on their own - that is with no details - to help identify why people have made bookings. You can include standard service details if you want to speed up the creation of sales dockets and invoices from bookings.  Standard service details allow the details to be added to the sales docket when the customer's booking is assigned to a docket in Front Counter.